IABC World Conference 2020 with Priya Bates ABC, MC, SCMP

Summary

This week we decided to spice things up a bit and kick-off IABC Virtual World Conference with two pre-conference, special edition Bananatag Morning Shows.

Adam was busy charming IABC World Conference go-ers as one of the MCs, so we invited Jason Anthoine to help co-host. 

In this episode, we had a returning guest Priya Bates, ABC, MC, SCMP, back on the show to discuss her takeaways from the IABC World Conference sessions so far and to get a sneak peek at what she’ll be diving into in her session, Shift: From communicator to communication professional.

Resources

Inner Strength Communications
Audacity: Bold Thinking at Work
Comms-unity

Transcript

Kyla:

Good morning and welcome. I’m Kyla Sims.

Jason:

And I’m Jason Anthoine you’re watching a very special IABC World Conference episode of the Bananatag Morning Show.

Kyla:

But depending on where you’re tuning in from, it might not be your morning.

It might be your lunch. It might be your happy hour, regardless, usually, you will find us here every Wednesday and Friday at 09:00 AM Pacific and 12:00 PM eastern talking to internal communicators from around the world about what it’s like navigating COVID-19 as an internal communicator, getting advice, best practices, and sharing some laughs as well.

But this week, obviously we’re doing things a little bit differently in honor of IABC Virtual World Conference happening this week. We’ve decided to spice things up just a little bit, jump on a little bit early to catch everyone before they get down for a day of learning at the conference, interview some awesome speakers from the conference about their sessions, and to give you a sneak peek.

So of course, you’ll see I’m joined by a new cohost this morning. Adam is busy emceeing the world conference. No big deal.

So I asked my good friend, Jason managing founder of Audacity: Big Thinking at Work and former morning show guest to join me today. So thanks for helping me out, Jason.

Jason:

Well, so good to be here. Thank you all so much for joining. I know it’s disappointing to see my face instead of Adam’s. So I appreciate your time putting up with that.

We’ve got a great show today, Priya’s here with us and we’re really looking forward to it. So thank you.

Kyla:

Priya is actually a return guest. So Priya Bates ABC, MC, SCMP is back here on the show. And if you haven’t met Priya before, I don’t know where you’ve been.

Where have you been? Ask yourself.

She’s the president of Inner Strength Communications, where she provides culture engagement and internal communication solutions to help organizations successfully manage change and deliver results. She has a long history in internal communications, including working for well-known brands like Loblaw’s, HP, Compaq, and AT&T, not to mention that she’s an IABC fellow and presenting today at IABC Virtual World Conference at 11:30 AM Pacific.

Her session is called The Shift From Communicator to Communication Professional. Priya, thank you so much for joining us.

Priya:

I’m glad to be here today to talk about a subject that’s very near and dear to my heart.

Kyla:

I think it’s going to be great.

So if you’re in the chat right now, please tell us where you’re tuning in from say hi, if you are attending IABC World Conference, tell us what you’ve enjoyed so far.

What have been the highlights?

How good was Adam’s hair and his outfit coordination?

I’m sure he’s going to be checking the chat to see that everyone’s talking about him.

Day two… Yeah, day two of Virtual World Conference. So far Virtual World Conference has been pretty cool. I had a chance to check it out a little bit yesterday. We had our speaker session yesterday, which you can check out on-demand now, which is a feature I absolutely love about World Conference. And then, of course, my cohost in crime Adam Brayford, and the lovely Phoebe Day are just killing it as MCs.

Like we’re surprised, like we’re surprised.

Jason:

No surprise. No surprise.

Kyla:

How are you finding it Priya? What’s IABC like for you this year?

Priya:

It’s… At first I was getting ready to be a little disappointed, not being able to fly to Chicago and be close to my best friends from around the world. I’ve been to the conferences since 1998, so 22 years. I’ve been to probably about 15. So I didn’t make it, like there were a few pregnancies and things like that around along the way where I didn’t make it to the conference, but if I can make it, I always do because it’s one of my favorite conferences.

So I wasn’t sure what the virtual experience was going to be like, honestly, in terms of networking, and connecting, and learning, and it’s been a pleasant surprise.

Priya:

The conference virtual room and experience has been really, really amazing. We’ve managed to network. I’m meeting new people and it is building, not the same as being face to face so I can’t wait to be face to face again, but the learning and the sessions have been top-notch as they always are. And I don’t think I’ve attended a session yet that I haven’t really learned something from. Sometimes you have a little bit of hit and miss, but every single one of them have been amazing. And of course, Phoebe and Adam are doing a terrific job as MCs. I was a little disappointed he shut everything off before he came back in a Snuggie, because I was a little curious about what that was going to look like, but it was just amazing. I’m really, really excited about day two. Exhausted and today’s going to be an extra-long day.

Jason:

Yeah, yeah. It sounds like it’s been great. And there’s a lot of great speakers, lots of content, and really exciting things to talk about and cheer. So there’s no pressure on you at all, really for your upcoming presentation, right?

Priya:

You know what the hard part is? And I feel for everyone, and it was the same for me, is picking who out of the… I think it’s like seven to 10 sessions that are on at the same time. And who are you going to go listen to?

But the benefit of this year’s conference being virtual is everybody who signed up has access to all of the sessions for up to a year afterward. And you also get a chance to, I think that they’re, I’ve heard through the rumor mill, that IABC is going to provide certain tracks afterward for people to buy on demand.

Jason:

That’s fantastic. Yeah. I love that they’re kind of taking the spirit of the in-person event and transferring over onto the virtual side and that’s difficult to do, we’ve all to do that ourselves in Internal Comms and sounds like they’re pulling it off nicely now.

Kyla:

Mm-hmm (affirmative).

Priya:

Well, I think about the fact that when I used to work at lead internal communication at Loblaw Companies, which is Canada’s largest private sector employer, they do this national kickoff every few years because they couldn’t afford to do it every single year. You think about what virtual opens up in terms of the ability to connect people who normally wouldn’t have been able to travel. I think it’s going to change the game and I’m sure a lot of people who are watching and paying attention are actually thinking about how do we use this for ourselves in the future?

Kyla:

And if you wanted a sneak peek at what it looks like behind the scenes, this is the exhibitor hall, which obviously I’m familiar with because we’ve been getting our booth together and then we had Delia’s session yesterday. This is generally kind of what it looks like on the back end, if you’re looking at it. And I was… I really like this setup. I like how they have them in separate boxes and you can move stuff around. You can make things bigger or smaller and generally it’s been going pretty well. And then even for the main sessions, obviously Adam’s just killing it.

Jason:

Killing it.

Priya:

I like how coordinated they are, the Bananatag colors.

Kyla:

Perfect. And it’s like, I tried to take a number of, these are other people’s images as well, but I don’t know if you all have seen How I Met Your Mother, but Barney can’t take a bad picture of him. I’m pretty sure that is our very own Adam Brayford, just killing it. So proud. So proud.

Jason:

That’s fantastic.

Kyla:

Yeah, but I couldn’t get over how many sessions there are Priya. Like I was telling you earlier, I’m in there and I’m like, “Ooh, I want to go to all five of these.” So I’m opening up all five at the same time. Nope, got to focus, got to focus, but they’re actually, they’re available immediately after the recorded, which is really cool. You don’t have to wait for an update or anything like that, so that was really nice, but which ones did you check out yesterday?

Priya:

Well, yesterday I definitely went to the keynotes. So now I can’t remember the name of the-

Kyla:

Abigail Posner was the keynote.

Priya:

Abigail Posner from Google, she was amazing talking about creative thinking, and design thinking, and how to be creative. So it was a really nice way to kick off and then ending with Max was phenomenal. It was just amazing, he’s a trendsetter, he works for a company called Trend… Now I should really know these things, but it’s a company that actually looks at trends around the world on a regular basis. And it was enlightening. There was stuff that I suspected, but there was a lot of things that were new. I was just blown away by those keynotes, as I always am, but I’m also was also pleased to hear from some of the speakers throughout the day on a variety of subjects, there was an executive panel in the morning that talked to leaders who communicate during crisis.

Priya:

And a couple of those leaders, one had been part of the Civil Rights Movement, another who’s the head of the United Way in New York. And then people from all over, I think they were all from the U.S., but it was phenomenal talking about the crises they’d been in and as leaders, how they manage those conversations. And the most important thing that they were talking about is how they listen. And that’s really switched. I mean, we spent a lot of time talking about all the messages and the stuff we send out, but I think things are really turning around in terms of building our listening skills and understanding skills.

Kyla:

I saw a couple of sessions around the idea of listening and a couple that I jumped into we’re really talking about this listening thing, which is very interesting.

Priya:

Yes.

Kyla:

Yeah. Very cool. Very cool. And I’m curious, I want to just press you a little bit on the keynote by Max Luthy, what were some of the things that surprised you that he said?

Priya:

You know what? He talked about the four key trends, and the first one was what he calls glass box brands.

And this one wasn’t a surprise to me, but I’m glad that he’s actually identifying it as a trend that before, when we thought organizations were black boxes, where what we did inside was different than what we did outside, and we didn’t necessarily have to be as transparent.

He talked about something, it’s now about radical transparency. It’s almost as if those covers are being lifted off organizations and organizations are going to need to answer for those disconnects and can benefit from the connections and the enhancement when the inside is as strong as the outside, wow, those companies can do anything. I thought that was really, really cool. I’m looking at what I tweeted yesterday.

The other trend he talked about was instead of business as usual it’s business, as social. And it’s what he was talking about, is business is now more social than it ever was before. So he provided some accessible examples like Netflix. The Netflix party that I know my kids are watching, which is you’re not only on those platforms, you’re actually being social on those platforms. The fact that you’re connecting with your friends and going shopping with your friends online and discussing a product before you hit buy, it was a really different way of looking at things.

The third one he talked about was the metaverse and it was this whole concept that we all look at those games that some of our kids, I have girls so they don’t play nearly as many games as some of the boys probably do, but he was talking about how the things that we look at and kind of go, “Those are just games,” are not anymore. He talked about the Travis Scott concert that brought in 27 million people around the world and created an incredibly different experience. He talks about the fact that black lives matter is now selling products on these games to create some advocacy, so it really is like something I would never have… I’m just like, “Okay, I’m glad my kids aren’t addicted to games,” but I’m like, “Now I might need to get addicted to games or check them out.”

Kyla:

Check it out.

Priya:

I’m going to check them out to know what’s going on. And the last piece he talked about is this whole idea of unconsumed. So we’re really thinking about our consumption habits, where it used to be, he showed this MasterCard commercial from like 1980s, where everything was about status, and everything was about the haves and have nots, and everything you can actually gather and showing off your status. And now he’s talking about when we’ve got a socially conscious lens on top of things, and let’s see that accelerated through COVID.

Priya:

He talked about the fact that we are now questioning how much we consume, think about us looking inside ourselves now in terms of what do we really need? How much do we really need? What is really important? And maybe the environment does matter, and all the-

Kyla:

Maybe.

Priya:

Right, maybe our healthcare does matter, you know? And I think that he’s… He feels that consumerism is going to come back. He doesn’t feel like we’re going to just stop traveling, but I think we’re going to just be more conscious of what we spend, and how we spend, and how do we offset some of the impacts we have on the world. And so those were really great trends to hear his take on, his examples, and really think then how does it apply to us as communication professionals.

Jason:

Yeah. I really love those four trends because it reminds me of, in the past it seems like we welcome our employees to our company, and then as soon as they walk through the door they leave their outside personal lives behind, and they’ve just kind of got their work lives on the inside. And now all of this, with this glass box idea, you’re welcomed, you’re encouraged to bring that in. And all of those things are shaping how we communicate in the cultures in which the companies have. And I think it’s fascinating to see that, that’s finally catching up with the way our employees have been living their entire lives.

Priya:

I have a friend who’s out in BC, her name is Ayelet Baron, and she wrote a book a few years ago called The Journey to Corporate Sanity. And some of the conversations she has been having, she’s working on her next set of three books right now that is going to launch soon, and she talks about let’s stop talking about work life balance, work is a part of life, and it’s really about life working and figuring out how to be yourself in the workplace and be proud where you work in your personal life. And those things, those separations, or siloing those two things is not going to be possible anymore. So change has to be driven.

Kyla:

Yeah.

Jason:

Yeah, there’s no separation. It used to be work life balance, and now it’s more work-life blending, you know?

Kyla:

Yeah, absolutely.

Jason:

So you and your company are being yourselves equally at the same time.

Priya:

Absolutely. And think about the implications to values and not just saying the values and stating them, but living with them.

Kyla:

Yeah.

Jason:

Sure.

Kyla:

Yeah, rubber will meet the road.

Priya:

Absolutely.

Kyla:

There will be a point, and it’ll be interesting to see over the next couple of years. We’re going through this massive shift right now, not only in the way that we’re working, but in the way that we’re thinking about the world, the way that we’re thinking about ourselves, the way that we’re thinking about our economy, and how we’re all connected. And so it’ll be interesting to see in the next couple of years how those values change, which ones we lean towards more, which ones really actually have… there’s proof in the pudding there, ones we can actually enact, because any organization, and we’ve talked about this a ton on the show, but any organization that went willy nilly with their values, is now kind of like, “Yikes, probably should have done a little better there.”

Jason:

Right.

Priya:

And I think we have to get comfortable with being uncomfortable for the next little while. I always talk… I mean, I talk about the discomfort zone, you’ve got your comfort zone, which everything seems great and that’s where you’re comfortable. You’ve got your distress zone, which is don’t go there because that’s not healthy for you, but there’s this discomfort zone where I think we’re going to see this real growth because we’re having the tough conversations and asking ourselves, who are we?

Kyla:

Yeah.

Jason:

Yeah, it’s an opportunity to [crosstalk 00:16:37]. It’s an opportunity to probe and question and everything’s up for grabs. And so if the future right now is kind of undefined, this is our opportunity as Comms professionals, as brands to redefine it ourselves, otherwise we’ll be redefined right out of business.

Priya:

And as individuals, right?

Jason:

Yeah, exactly.

Priya:

And it really is tying in… I mean, I think there’s no one out there who hasn’t questioned themselves over the conversations that are happening right now.

Jason:

Exactly.

Kyla:

So this is absolutely a great conversation to be having. I’m curious at the lineup that you see for today for IABC world conference, is there anything you’re looking forward to in particular? Any topics that you’re looking to dive into?

Priya:

Definitely the keynotes, I always love watching the keynotes. I’ll take a look, because I’m speaking today, I’m kind of focusing on getting ready, after I gave you some time I’m going to get ready for my presentation this afternoon. And then I’ll take a look at what the rest of the lineup is. I tend to lean towards executive sessions, and change sessions, and employee internal communication sessions.

Jason:

Sure.

Priya:

So those are the ones I tend to look at and the nice thing this year is I know that anything else I can go find afterwards, based on what people are saying. So follow Twitter, it’s IABC20, #IABC20, and I’m noting, “Oh, somebody talked about that session about Winston Churchill’s false teeth. I better go back.”

Kyla:

How do you not watch that?

Priya:

And watch that one, right?

Kyla:

How do you not? You have to.

Priya:

Because apparently it was a really great session.

Kyla:

Oh, that’s fantastic.

Priya:

From somebody who actually worked with the Royal family.

Kyla:

What!

Priya:

So I am dying to go back and see some of those great sessions that I’ve heard people tweeting about. And then what I’m looking forward to tonight is we’re having a special cocktail, it’s going to be a long day, a cocktail reception for before the IABC Gold Quill Gala. And we’re having a cocktail reception for the new fellows that are being brought in. So five new fellows, a nice diverse group from around the world, which I’m very excited about. A lot of good friends and some new acquaintances that I get to build. And then we go to the Gold Quill Gala to celebrate the best of communication results. We’re focused on insight and results, and I’m so excited to celebrate great professional communicators.

Jason:

Yes, fantastic. Tell us a little bit more about your own presentation today. What’s in store for folks who will be attending?

Priya:

Well, I’ve been maybe a bit of a broken record. How many times did you guys say communicators on this call?

Kyla:

A lot.

Jason:

We should make it a drinking game.

Priya:

I found myself… We should. I was thinking of creating a bingo card where every square was communicator. I’m sure we’d be finished like an hour, and I’ve done it too. So I’m not saying us and them, I found myself saying that really quickly because it’s what we’re used to and it rolls off the tongue, but I realized that… So we talk about looking inside ourselves and I think as professionals, we need to look inside ourselves as well. We’ve spent the last 25 years that I’ve been in this profession talking about being more respected and knowing how valuable we could be to organizations if they just listened. And I think there’s an opportunity to say, what are we doing or not doing in order to drive those results we’re looking for. And we tend to do a great job doing PR for our organizations and our leaders. We’re not necessarily that good at doing it for ourselves.

So I’ve created 10 areas, which I actually did a survey on to get people to do a sliding scale between one piece… Do you consider yourself a communication professional or a communicator? And I think most people lied because a lot of people said they consider themselves communication professionals, but if you played that bingo game, they’re all calling themselves communicators. So it really is really thinking about the words, the actions, and the thoughts that we have that we need to actually change before we can drive the change and the results that we’re looking for. And I’ve now got research to back it up. I didn’t know what the research was going to be like, but I’m going to share a little bit about that in my session. And I’m really excited about people’s reactions and if it makes people think about what is the one thing I can do differently to drive the result that I want, that would be a win for me.

Jason:

Yeah. That’s great.

Kyla:

That’s fantastic.

Jason:

It’s interesting, there was a session, I think yesterday, on the three communications hats that we wear as communications professionals. One is coach, one is sort of PR agent, and one is construction of safe spaces. And it feels to me like on all three of those hats, we all have the same logo, and it’s a little hard because truly we’re the conscience of the organization. And I believe because of that role, then that uniquely positions us to be able to help guide leaders, and managers, and the whole organization about what’s important to our employees and why that stuff is important. And we can’t ever be seen as those types of trusted advisors if we don’t do a good job of communicating who we are, and what we do, and the value that we bring in. So if it’s just as simple as changing it from communicator to communications professional, maybe that’ll help us get a little bit more of that brand equity for ourselves, and our function, and can counsel in a different way going forward.

Kyla:

Well, I’m curious what about today, because Jason, I know you and I have had this conversation, I think we had this conversation one of the first times we met, about that seat at the table and that constant conversation that’s happening. Oh, we lost Priya. Oh, there she is.

Priya:

I don’t know what happened. Like I said, it’s probably all the contractors in my house.

Kyla:

No, you’re good.

Priya:

Who are now using wifi.

Kyla:

Yeah you’re good. Well we were just talking about, Priya, why do you think now… So this is a conversation that’s been going on for a long time, this idea of getting that seat at the table and that moving from communicator to communications professional, and trying to get that the credit that communication professionals deserve, why is now so different? Do you really think things can change? And is there an opportunity in our current time that exists, that didn’t exist in the same way before? Is there something special about right now?

Priya:

Absolutely, especially when we’re hearing from internal communication professionals. What we’re hearing is they’ve got access to leaders and a seat at that COVID table at least, that they’ve never had before. And even with what’s happening with black lives matter, people are saying, “What do we say? Let’s call in the communication professional.” And they know that they need to not just come up with something willy nilly, it’s going to require some strategy, and thought, and conversation. And so we’re having access that we’ve never had before, but there are things we can do differently, now that we’ve got a seat, at least at some tables in order to drive us being involved in more. And it really is about not just saying yes and sending out the stuff it’s really about approaching everything with strategic thinking, and planning, and learning to brag.

I’ve said this before, learning to talk about what you did, and how you delivered, why it made a difference from an outcome perspective, and then being able to evaluate, go back to the table, don’t just accept that now we’re done. We’re not going to be done for a little while, don’t accept that now we’re done, continue the conversation. So to talk to people about what are the processes and the people that you need, the resources, and the platforms in order to get the content and information you need to drive a conversation with your organization. There is such an opportunity right now.

Jason:

Absolutely. I think a lot of the other functions that do a good job of that and get the lion’s share of the budget, and the staff, and the resources, and the attention, it’s because they do a really good job at measuring and showing that value. And we provide just as much value and now we just need to be really good at showing what that is. And it’s not bragging if you’re doing a good job and you can prove that you’re doing it, it’s positioning. And that’s just 101 for us.

Priya:

And it’s 101 for business executives. None of them got to the table without promoting what they did, even if they didn’t even do it and they’re taking credit for somebody else. Right? We know that. Right? [crosstalk 00:25:20].

Jason:

A lot of them. A lot of them.

Priya:

But they know how to brag. And when you’re doing the right work, let’s learn how to talk about it and connect it to what matters to those leaders and those executives.

Jason:

Exactly.

Kyla:

Well, we’re getting down to our last few minutes. I wanted to talk a little bit about virtual conferences and all that, but I don’t think we’re going to have time, but I do want to talk a little bit about what we think the future of IABC or future of conferences is going to be in general, because I know that, obviously Priya, you’re tweeting away on Twitter and you’re a huge advocate for the IABC conferences. And you’re also a big fan of the IABC Canada Party, which is something that didn’t actually get to happen.

Priya:

[crosstalk 00:26:08] happen this year. I’m sad.

Kyla:

I know, and we could have had a recreation of this situation.

Priya:

That was in Montreal two years ago.

Kyla:

Yeah. And this is, believe it or not, this is before Adam was a banana. This is his year, this was foreshadowing. [crosstalk 00:26:22].

Jason:

Pre-banana.

Kyla:

So yeah, IABC is always a big deal at Bananatag as well. We really dump a lot of time, and a lot of energy, and a lot of craziness into trying to make it really, really awesome. Not only obviously with the Canada Party, which last year we had it on a boat, there’s DJs Banana [crosstalk 00:26:41].

Priya:

That’s last year?

Kyla:

That’s last year, that’s Andrew, our product marketing manager there. And then we had someone make a way… Oh, this was the year prior. So we had a Justin Trudeau cardboard cut out. We were trying to make as Canadian as possible, and then everyone noticed at the end of the night, Trudeau was missing. And it looks like he made his way home with these lovely ladies.

Priya:

I did not, just to set the record straight. I did not steal Trudeau from the party, someone else did. And then found out that I was driving back home from Montreal, because she had taken the train and said, “Would you mind taking some stuff back for me?” She had boxes. And I was like, “Yeah, no problem. I’ll take whatever you need back home to Toronto.” And one of the things was this Trudeau cutout, and Rita, [inaudible 00:27:34], and I, just who was coming back to visit Toronto for a little bit and do a presentation here, we both drove back together and we just made the most of it. We had a lot of fun and then we arranged for Trudeau to make it back to the Canada Party in Vancouver last year. So I don’t know where he is.

Kyla:

He was in a bit of rough shape by the time he got back, but he was okay, but it was super funny. I think we did have him up at this party. I don’t know.

Priya:

You did. You did. I know I have a picture of Rita and I with the statue, but he was, with the cutout, he was really in rough shape by the time he got back.

Kyla:

Oh, it’s fantastic. Well, we’re down for the last couple of minutes here. You’ve obviously been a delight Priya. We’ve got a couple of things to go over first. Your session is at 11:30 AM, that’s Pacific. How can people find it if they’re attending IABC? [crosstalk 00:28:34]. What track are you on?

Priya:

Yeah, the engagement track, at least I think that’s what I’m in, but if you go into the agenda. So there’s an agenda tab and you can go look at what’s happening at 11:30 AM Pacific today, and then just add it to your agenda, and show up in the theater. I think it’ll be a great session and definitely lots of great discussions.

Jason:

That’s great. And of course, if you can’t make that particular session, there’s fantastic ways to connect with Priya otherwise on all the social channels and find out more about her work and stuff. I’m sure that’s showing up in the chat around here somewhere.

Priya:

Exactly, innerstrengthcommunication.com.

Jason:

That’s right.

Kyla:

Yep, we got it. Emily got us in the chat, they’re going to hook us up with some sweet, sweet links. So you can go ahead and check that out. And so you both did a great job today, but I’d like to thank Jason for joining me and standing in for Adam. I think we might have broken his rule of not having too much fun without him. He made sure to email everyone, not to have fun. If you missed Adam, as much as we did, don’t worry. He’s going to be back next week, so don’t miss it. We’ll be back on our regular time on Wednesday and Friday. And if you like the show, then share it. If you’d like to get show reminders or access to transcripts and previous episodes, visit the link in the chat and you’ll get all sorts of goodies for signing up to be a morning show insider.

Kyla:

And of course, if you enjoyed today’s show, please share it. Tell your friends, tell your colleagues, heck, tell your mom, help us spread the word and visit our page to subscribe. And if you want to keep the conversation going, why not head over to Comms unity? I know two pretty smart cookies who hang out there from time to time who were also on the morning show today.

Jason:

Yeah. Yeah.

Kyla:

It’s a great place to connect with professionals and get you those burning questions asked. Get some insight, crowdsource some ideas, and Jason and Priya are there, I don’t know what else I need to say.

Jason:

Yeah, there’s so many folks there. They’re all offering great insights and great best practices. You can ask any kind of question you want. People are open and free with their advice and it’s just kind of a safe space for the IC folks to just get in and talk amongst ourselves.

Kyla:

Awesome. And so, yes, thank you. Thank you, Priya. Thank you Jason, for being here. What a fun show. Good luck in your session today. I will not miss it.

Jason:

Good luck Priya.

Kyla:

I will definitely be there.

Priya:

Thank you.

Kyla:

Everyone enjoy the conference and we’ll see you next week. All right, bye now. [crosstalk 00:00:31:07].

Priya:

Bye everybody.

Kyla:

Bye.

Jason:

Bye.

Kyla:

Now we get to do that thing where we just wait a couple seconds. So it doesn’t lag.

Jason:

Right, it’s awkward.

Kyla:

So I have to get your opinion. Priya, did you hear our elevator music before it all started?

Priya:

No.

Kyla:

Okay. What did you think, Jason? How do you feel about that?

Jason:

Oh, I loved it. I loved it.

Kyla:

It’s good.

Jason:

I’ve missed going to the dentist and that’s what I hear when I’m at the dentist office. I can relive some of my fun dental visits.